Last revised: Aug. 20, 2020
- What we collect
- How we use what we collect
- Your preferences and choices
- Important information
- Changes to this policy
- Contact us
What We Collect
We collect three categories of information – information you give us and information automatically collected from your use of our Services.
- i) Information you give us
Account information. When you register for an account with us or contact us with an online inquiry, we require certain identifying information such as your name and email address.
Profile information. We may also ask you to provide additional information to use certain features of the NewsPoint360 Service which may include street addresses and phone numbers. For guests featured on NewsPoint360 certain information (which could include your profile photos, employer, city, education and other biographical information) may be published and therefore will be publicly visible to others. This information provides additional value to key NewsPoint360 audiences such as journalists who use our service to evaluate the suitability of guests featured in their news coverage.
Communications with NewsPoint360 and NewsPoint360 users. When you communicate with NewsPoint360, whether via phone, email or chat, or use our platform to communicate with other users, we collect information about your communication and any information you choose to provide.
- ii) Information we automatically collect when you use or access our Services.
Usage data. We collect information about your interactions with our Platform, such as the pages or other content you view, your searches, inquiries you have made and other actions on the Platform.
Location information. When you use certain features of our Platform we may collect information about your location (e.g., IP address) or more specific location information (e.g., more precise location information from your mobile device). Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu.
Log data. We automatically collect log information when you use our Platform that helps us improve our service. This information includes, among other things: details about how you’ve used the Platform, IP address, length of stay, frequency of visits, hardware and software information, device information, device event information (e.g., crashes, browser type) and the page you’ve viewed or engaged with before [or after] you’ve used the Platform.
Cookies and similar technology. When you access our Platform, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, clear gifs, pixel tags, e-tags, “Flash cookies”, or other local storage provided by your browser or associated applications (collectively “Cookies”). For more detailed information on our use of these technologies, please see our policy on Cookies, Web Beacons, and Similar Technologies. At this time, we do not respond to browser ‘Do-Not-Track’ signals.
How we use what we collect
We use, store and process your information to provide and improve our Services and ensure a secure, safe and trusted experience. For example, we may use your information to:
- i) Provide and improve our Services
- enable you to access and use the NewsPoint360 Services
- provide customer support
- send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you and contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging.
- improve the Services, including by personalizing or customizing your user experience
- measure the performance of the Services and improve our content and layout
- enable you to communicate with NewsPoint360 users, including by sending them messages or other information
- ii) Ensure a secure, safe and trusted experience
- verify your identity or authenticate information provided by you, including during account creation and password reset processes
- resolve disputes, collect fees, and troubleshoot problems
- detect, prevent, and/or remediate fraud, abuse, security incidents or other potentially harmful, prohibited or illegal activities
- detect, prevent or remediate violations of and enforce our Terms and Policies
- manage and protect our information technology infrastructure
- conducting investigations and risk assessments
- comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements
In this regard, we may do any or all of the foregoing with or without further notifying you where permitted by applicable law;
iii) Provide and improve our Services
- provide targeted marketing, provide service update notices, and deliver promotional offers based on your communication preferences
- administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events
We retain your information as long as it is reasonably necessary and relevant for our operations.
- i) With consent
You may direct us to share your information or consent to it as described at the time of sharing, such as when you authorize us to send to a third-party marketing partner.
- ii) Profiles, listings and other public information
Online information (which may exist on NewsPoint360.com and / or your organization’s website) will include some basic information, which will include the name associated with guests appearing on NewsPoint360, a public profile photo and biographical information to allow our users (such as journalists who use our service) to further evaluate your credentials as an expert. Our Services also allow your public profile and public listing pages to be included in search engines, in which case your public profile and public Listing pages may be indexed by search engines and may be published as search results.
iii) Inquiry Process
NewsPoint360 enables experts and their authorized agent(s) to share their biographical information with other individuals. If you or your organization lists personal contact information on your online profile this information will be provided to the other party as reasonably necessary to facilitate an inquiry. For example, NewsPoint360 may provide your email address or phone numbers to facilitate communication with journalists looking for media sources.
- iv) Service providers
- v) Aggregated data
NewsPoint360 may compile aggregate information about the use of its Services. In other words, information about how you use our service may be collected and combined with information about how others use the same service. Aggregate data helps us understand trends and our users’ needs so that we can better consider new features or otherwise tailor our Services. NewsPoint360 may also share aggregate demographic information with partners. This policy in no way restricts or limits our collection and use of aggregate information and for the protection of personal privacy does not identify any individual.
- vi) Corporate family
We may disclose your information to third parties, who may or may not be in the EEA, as we believe to be necessary or appropriate: under applicable law, including laws outside your country of residence to comply with legal process; to respond to requests from public and government authorities including public and government authorities outside your country of residence; to enforce related Policies; to protect our operations or those of any of our affiliates or users; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and to allow us to pursue available remedies or limit the damages that we or our users may sustain.
Your preferences and choices
- i) Communication preferences
You or your agent/administrator can control the methods by which we may contact you about your account and how you wish to receive inquiries through NewsPoint360 and its partners.
- ii) Correct and update
You can review, correct, update, and edit certain information that has been previously provided to us by you at any time by contacting us at support@NewsPoint360.net
For your protection, we may need to verify your identity before implementing your request.
iii) Account closure
If you wish to delete your personal information or content such as videos, please send an email to support@NewsPoint360.net For your protection, we may need to verify your identity before implementing your request.
- iv) Lodging a complaint
Subject to applicable law, you also have the right to lodge a complaint with your local data protection authority or the European Data Protection Supervisor. If you are a resident of the EEA and believe we maintain your information within the scope of the General Data Protection Regulation, you may direct questions or complaints to:
Atten: European Data Protection Supervisor
We have endeavored to put into place reasonable security measures in an effort to protect information against unauthorized access, destruction, or alteration while it is under our control. However, no method of transmission over the Internet, and no method of storing information, can be 100% secure. So, we cannot guarantee the absolute security of your transmissions to us and of your information that we store.
This section describes some additional important privacy information related to your use of our Services.
- i) Change of ownership
If we merge with or are acquired by another company, we may share information with them in accordance with our privacy standards and applicable law.
- ii) Cross border transfer
Your information may be used, stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, Canada and the United Kingdom which may have different data protection rules than those of your country. As a result, this information may be subject to access requests from governments, courts, regulatory agencies, security authorities or law enforcement in those jurisdictions according to the laws in those jurisdictions.
iii) Sensitive information
We ask that you not send us, and you not disclose, any sensitive information unless specifically requested (e.g., Social Security numbers, social insurance numbers, passports, information related to racial or ethnic origin, political opinions, religion, trade union membership or other beliefs, health, biometrics, or genetic characteristics) and subject to applicable law on or through the Services or otherwise to us.
- iv) Children’s privacy
Our websites are general audience websites, and our Services are not intended for anyone under the age of 18. We do not knowingly collect information from users under the age of 18. If a child has already provided us with information, his or her parent or guardian may contact us for the purpose of deleting this information or closing an account.
- v) Third party privacy practices
- vi) Translations
NewsPoint360 welcomes your questions and comments about privacy, and what we do. Please feel free to contact us at support@NewsPoint360.net Thanks for using NewsPoint360.